In our Cus­tom­er Lounge, you will find all in­form­a­tion about our ser­vices, ana­lyses, pro­ject flows etc. Here is where you can have all your ques­tions answered. Please con­tact us to have your free ac­cess activated.

In­terest aroused? Still open ques­tions? Then don’t hes­it­ate to con­tact us so that we can provide you with ad­di­tion­al ma­ter­i­als and ac­cess to our Cus­tom­er Lounge with cus­tom­ized packages.”

Dr. Stephan Streller
Busi­ness Development

What our Customer Lounge can do

Dis­cov­er all rel­ev­ant in­form­a­tion about your pro­ject — from pre­s­ales and kick-off to the Res­ults App.

Get de­tailed ex­plan­a­tions and product in­sights in­to ana­lyses and use cases.

Read the FAQs about data ex­trac­tion in­clud­ing de­tailed se­cur­ity aspects.

Gain in­sight in­to the tech­nic­al doc­u­ment­a­tion as well as in­struc­tions for data ex­trac­tion.

Deep­en your know­ledge with tu­tori­als and screen­casts on ana­lys­is and app features.

Let us ex­plain to you simply and un­der­stand­ably how we cal­cu­late our val­ues.

Ex­plore our in­nov­a­tion videos, in which re­leases and top in­nov­a­tions are presented.

Ex­per­i­ence our events in di­git­al form — and take a look at past presentations.


You have ques­tions? We have an­swers! Here you will find the most fre­quently asked ques­tions. Does your con­cern re­main un­solved? Do not hes­it­ate and con­tact us!

You want to migrate to SAP S/4HANA but don’t know where to start the transformation?

We show you which Sim­pli­fic­a­tion and In­nov­a­tion items are rel­ev­ant for you and in which areas you can ex­pect the greatest changes and benefits.

You like the idea of the Readiness Check, but many questions remain open?

We provide you with de­tailed state­ments to ob­tain a hol­ist­ic evaluation.

You want to use Fiori Apps, but don’t know which ones will bring you the most benefit?

We show you which ones are rel­ev­ant and which user groups be­ne­fit from them.

You do not have time to look for a needle in a haystack?

In­stead of manu­ally search­ing through all doc­u­ments with Pro­cess Min­ing, we identi­fy the typ­ic­al time, or­gan­iz­a­tion­al and pro­cess-re­lated ex­cep­tions dir­ectly for you.

Do you want to use impact analysis, business process monitoring and automatic testing in SAP Solution Manager?

We auto­mat­ic­ally cre­ate a Solu­tion Doc­u­ment­a­tion based on your lived processes.

Do SAP S/4HANA Best Practices fit your company?
We use trans­ac­tion­al data but also pro­cess vari­ants to de­term­ine which SAP S/4HANA Best Prac­tices pro­cesses are rel­ev­ant and where there are gaps.
You have taken over a company and wonder if you can easily consolidate its SAP system with yours?

We show you what fits to­geth­er, where there are gaps and what com­pet­ing set­tings ex­ist. Us­ing the same tech­nique we can also sup­port harmonization.

You want to understand the user behavior in your system?

Through pseud­onym­iz­a­tion and sum­mary, we can also show and eval­u­ate DSGVO-com­pli­ant user behavior.

Does my system comply with the DSAG (ASUG) guidelines?

In Sys­tem Us­age, we check your pro­file para­met­ers and com­pli­ance set­tings against the of­fi­cial recommendations.